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Betting Rules
Tsars Casino operates under two gaming licences: one issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-202503021-FI1), and another from Curaçao Gaming (Licence No. 8048/JAZ2015-046).
1. General betting conditions
Tsars Casino provides games and betting services through its online platform. Availability may vary according to your location, account status, product availability, technical requirements and applicable law. You are responsible for checking that online gambling is permitted for you before using the website. You must not access or use the service from a jurisdiction where online gambling is restricted or unlawful.
You must be of the legal gambling age applicable in your location and must provide accurate information when registering and using your account. Tsars Casino may request information or documents to verify your identity, age, location or source of funds. An account may be restricted, suspended or closed if information is incomplete, inaccurate, misleading or cannot be verified.
Only one personal account is generally permitted unless Tsars Casino has approved an exception in writing. You must keep your login details confidential and must not allow another person to use your account. Bets placed using your authenticated account may be treated as having been placed by you. If you believe that someone else has accessed your account, stop using it and contact customer support through the available website channels.
- You must provide truthful, current and complete account information.
- You must use only payment methods that belong to you or that you are authorised to use.
- You must not use the website for unlawful activity, fraud, collusion or money laundering.
- You must not attempt to manipulate games, promotions, results, software or website functionality.
- You must follow any additional rules displayed for a particular game or betting product.
Tsars Casino may apply reasonable controls to protect players, the platform and the integrity of its services. These controls may include account checks, transaction reviews, bet reviews, product restrictions and temporary or permanent account limitations. Where permitted, relevant information may be shared with service providers or authorities for compliance, security or legal purposes.
2. Placing and confirming bets
Before submitting a bet, review the selected game, wager amount, stake type and any other information shown on the confirmation screen. A bet is normally accepted only after it has been submitted successfully and recorded by the platform. Displaying a selection or adding it to a bet slip does not, by itself, mean that the bet has been accepted.
You are responsible for checking every bet before confirmation. This includes checking the game or market, the chosen outcome, the amount staked, any applicable odds or rules and the total potential return shown. Once accepted, a bet generally cannot be changed or cancelled unless the relevant game rules, product rules or applicable law allow this.
A bet may be rejected, delayed, voided or cancelled where there is an obvious error, a technical problem, an interrupted connection, an incorrect display, suspected misuse, a duplicated transaction or another circumstance covered by the applicable rules. If a bet is not recorded in the account or betting history, it should not be assumed to have been accepted, even if an error message or unusual screen appears.
Bet records and account balances
The transaction record, betting history and platform records are used to determine whether a bet was accepted and how it was settled. You should keep your own records and report any apparent discrepancy promptly. If there is a conflict between information displayed temporarily on the website and the final platform record, the platform record may be used subject to applicable law and the relevant product rules.
A wager can generally be placed only when sufficient cleared funds or an applicable approved balance is available. A pending payment, reversed transaction or unauthorised deposit does not create a valid right to place or settle bets. Tsars Casino may correct balances or reverse transactions that result from an obvious error, technical fault, fraudulent activity or an invalid payment.
3. Games, results and settlement
Each game or betting product may have its own rules. These rules can describe eligible selections, game procedures, winning conditions, payout calculations, result determination, cancellation circumstances and settlement methods. The specific rules shown with the relevant product apply in addition to these general Betting Rules. If you are unsure how a game works, do not place a bet until you have reviewed the available information.
Casino games are determined by the game software and, where applicable, a random number generation system. The result of each game is independent of previous results. A past win or loss does not make a future result more or less likely. No betting strategy can guarantee a win, and you should only stake money that you can afford to lose.
Where a result depends on an external event, data source or official outcome, the applicable product rules will identify the source used for settlement. If an official result is changed after settlement, the bet may be reviewed only where the applicable rules or law provide for this. Different products may use different settlement times, result sources or procedures.
- A winning bet is settled according to the rules and terms displayed for the relevant product.
- A losing bet is deducted from the available balance after settlement.
- A void or cancelled bet is generally returned or adjusted in accordance with the relevant rules.
- A tie, push, incomplete event or interrupted game is handled according to the product-specific rules.
- Any displayed return is subject to applicable rules, account checks and the validity of the underlying bet.
If a game is interrupted after a wager has been submitted, the outcome may be determined using the recorded game state, the platform record or the relevant game rules. Where the platform cannot establish a valid result, the wager may be cancelled or handled under the specific product terms. You should not repeatedly submit the same bet after an interruption unless the account or game interface clearly confirms that the original bet was not accepted.
4. Errors, disputes and responsible betting
Technical faults, human errors, incorrect prices, duplicated entries or display problems can occasionally occur. If an obvious error affects a bet, Tsars Casino may take reasonable steps to correct the error, including voiding or adjusting the affected bet where permitted. The approach taken will depend on the nature of the error, the product rules, the information available and applicable legal requirements.
If you believe that a bet, transaction or account balance is incorrect, review your account history first and raise the issue through the customer support options made available on the website. Include enough information to help identify the matter, such as the relevant date, game, transaction or bet reference where available. Do not send passwords, security codes or unnecessary sensitive information.
Tsars Casino aims to review disputes fairly and in a reasonable timeframe. The outcome may depend on account records, transaction logs, game data, applicable rules and any information supplied by you. If a dispute cannot be resolved through the initial review, further complaint or escalation options may be available under the applicable Terms and Conditions or legal requirements.
Play responsibly
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and avoid staking more than you can afford. Take regular breaks, do not chase losses and never gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.
- Set personal deposit, spending or session limits where these tools are available.
- Use time reminders and take breaks during play.
- Do not borrow money or use essential household funds for gambling.
- Consider a temporary break or account closure if gambling is becoming difficult to control.
- Seek independent support if gambling is causing financial, personal or emotional harm.
These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating practices. The current version published on the website applies to future use unless a different approach is required by law. Please review the rules regularly and keep a copy for your records.