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Responsible Gaming
Tsars Casino operates under two gaming licences: one issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-202503021-FI1), and another from Curaçao Gaming (Licence No. 8048/JAZ2015-046).
Gamble responsibly
Responsible gambling means making informed decisions, remaining in control and understanding that gambling outcomes are based on chance. No strategy can guarantee a win, and past results do not predict future results. You should never chase losses, borrow money to gamble or treat gambling as a source of income. Every wager carries a risk of loss, and you should only gamble with money you can afford to lose.
Before you play, consider whether you can afford to lose the amount you plan to spend. Use money left over after essential expenses, and do not use funds set aside for rent, bills, food, education or other important commitments. If gambling stops feeling enjoyable or begins to create worry, conflict or financial pressure, take a break and seek support.
- Set a spending limit before you begin and avoid exceeding it.
- Set a time limit and take regular breaks away from the screen.
- Keep track of deposits, wagers, wins and losses.
- Do not gamble when you are upset, stressed, tired or affected by alcohol or other substances.
- Do not chase losses by increasing your stakes or playing for longer.
- Never borrow money, use credit intended for essentials or sell possessions to fund gambling.
- Remember that winning is never guaranteed and losses are part of gambling.
- Treat gambling as entertainment rather than a way to earn income.
- Do not gamble to escape personal, financial or emotional difficulties.
- Only use your own account and payment methods when participating.
Gambling should remain one recreational activity among many. Maintaining other interests, spending time with family and friends and taking regular breaks can help you keep gambling in perspective. Planning your entertainment budget in advance may also help you recognise when gambling no longer fits comfortably within your circumstances.
Safer play tools and account controls
Tsars Casino may make account management and safer gambling tools available to help you manage your play. Depending on the feature, these tools may allow you to set deposit, wagering or loss limits, apply time reminders, take a temporary break or request account restrictions. Availability and operation may depend on your account, applicable requirements and the terms that apply to the service.
Set limits before playing
A limit is most effective when it is chosen in advance and based on money you can genuinely afford to lose. Select an amount and period that suit your circumstances. Once a limit is applied, do not attempt to work around it by opening another account, using another person’s account or asking someone else to gamble on your behalf. If your circumstances change, review your gambling decisions carefully rather than increasing limits impulsively.
Take a break
If you want distance from gambling, use available time-out or account restriction options. A break can be useful if you notice that you are playing more often, spending more than planned or thinking about gambling throughout the day. During a break, remove access to gambling services where possible and focus on other activities. You may also wish to tell a trusted person about your decision so they can provide encouragement.
Self-exclusion
Self-exclusion is a stronger account restriction for people who want to stop gambling for a defined period or longer. If you choose self-exclusion, follow the available process carefully and provide any information requested. You should also consider self-excluding from other gambling services and using device or payment controls to support your decision. Do not create another account or use another person’s account while self-excluded.
Account controls are designed to support your choices, but they are not a substitute for professional help. If you are finding it difficult to stop or control your gambling, contact a qualified gambling support service as soon as possible. Seeking assistance early can make it easier to address financial, emotional or relationship concerns.
Recognising signs of gambling harm
Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and you do not need to wait for a serious problem before asking for help. Being honest about your gambling is an important first step. Consider speaking with someone you trust if you are uncertain about the effect gambling is having on your life.
Possible warning signs include:
- Spending more time or money gambling than you intended.
- Trying to win back money that has been lost.
- Feeling restless, irritable or anxious when you cannot gamble.
- Hiding gambling activity, losses or transactions from family and friends.
- Borrowing money, missing payments or selling items because of gambling.
- Neglecting work, study, family, health or other responsibilities.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Making repeated promises to stop or cut back but being unable to do so.
- Experiencing arguments, relationship problems or financial pressure linked to gambling.
- Feeling hopeless, overwhelmed or distressed because of gambling.
If any of these signs feel familiar, stop gambling and consider using account restrictions immediately. Speak openly with someone you trust and seek independent advice. A gambling counsellor can help you understand what is happening, plan practical steps and discuss support that suits your situation. You can seek help even if you are not certain that your gambling meets a particular definition of harm.
If gambling has contributed to thoughts of self-harm or suicide, treat the situation as urgent. Contact emergency services or an appropriate crisis support service in Australia, and move to a safe place with someone you trust. Do not remain alone with immediate safety concerns.
Support, privacy and personal responsibility
Free or low-cost gambling support is available in Australia through state and territory services, Gambling Help Online, community counselling providers and other qualified organisations. These services can offer confidential information, counselling, financial guidance and support for family members affected by another person’s gambling. You can seek help even if you are unsure whether your gambling is a problem.
You may also wish to speak with your bank about transaction controls, gambling blocks or other tools that can help limit access to funds. An independent financial counsellor may assist with budgeting, debts and payment priorities. Consider asking a trusted person to help you monitor your plan and support you during a break or self-exclusion period.
Tsars Casino may monitor account activity for signs that a player could be experiencing gambling harm. Where appropriate, we may provide safer gambling information, ask questions about your play, suggest limits or breaks, restrict access or take other steps consistent with applicable requirements and our policies. These measures are intended to support safer participation, but you remain responsible for making informed decisions about gambling.
Keep your account secure and never allow another person to gamble using your account. Do not create or use additional accounts to avoid a limit, time-out or self-exclusion. Tell us if you believe your account is being misused or if you need help accessing available safer gambling controls. Prevent children and other unauthorised people from accessing your account, devices or payment methods.
Our responsible gambling information should be read together with the applicable terms, privacy information and account rules. Features, restrictions and support processes may change to reflect operational requirements or changes in applicable law. If you have questions about safer play options, use the available support channel on the website before continuing to gamble.
Gambling is only for people who are legally permitted to participate. Never gamble on behalf of another person, and do not ask another person to gamble for you. Responsible gambling is a shared effort: understand the risks, use the tools available, take breaks when needed and ask for help early. If gambling is causing financial, emotional or relationship difficulties, stopping and seeking support are positive steps.