Split across your first four deposits
Contact Tsars Casino
Tsars Casino operates under two gaming licences: one issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-202503021-FI1), and another from Curaçao Gaming (Licence No. 8048/JAZ2015-046).
How to get in touch
For support, send an email to support@tsarscasino.best. This is the main contact point for player questions and assistance. Support requests are reviewed in the order received, and replies are usually sent within 24 hours, although response times may vary depending on the subject and the information required.
To help the team respond faster, include the following in your message:
- The email address or username linked to your account
- A short, clear description of the issue or question
- Relevant dates, transaction details or error messages, where applicable
- Screenshots if they help show the problem
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. Do not include your password or other sensitive security information in an email.
If your request concerns a payment, provide only the relevant details needed to identify it. The support team may ask for further information where necessary to protect your account and process your enquiry.